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Sharing experiences about our ear wax removal service

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5.0

The Nottingham Hearing Practice (Nottingham Hearing Centre in Beeston)

5.0

Brankica Ilic (Branka)

14:23 26 Feb 21

Professional service with attention to detail, highly recommend!

Paul Robinson

11:34 22 Feb 21

Really professional and efficient service which solved my issue speedily. Covid secure, but in a non-intrusive way.

Keith Wallace

12:54 16 Feb 21

Very friendly and professional despite being in a Corona Virus lockdown situation. I have no hesitation in recommending them to anyone needing the services that they offer.read more

David Tee

09:16 17 Dec 20

Staff are very helpful and friendly would go back again

Rebecca Butler

10:33 02 Dec 20

If I could give more stars then I would. I have been deaf for nearly two weeks but after 20 minutes today I can hear perfectly again. I have already recommended one of my colleagues as the service provided was exceptional in every respect. 10/10read more

Richard Gilman

11:24 15 Nov 20

I haven't heard so well in years. The results where amazing. I felt at ease and comfortable throughout the whole process, it was great. Can't recommend enough.read more

Lisa Perkins

17:15 28 Aug 20

Previously when I have needed to have ear wax removed I have gone to my GP surgery to have them syringed which has been a long and drawn out process. Today however I had suction on both ears at The Nottingham Hearing Practice to remove ear wax rather than going to my GP. From the moment of my first enquiry to the procedure itself, I cannot recommend them highly enough. I would definitely recommend them to others and will definitely be using their services again in the future.read more

Lynne Mason

10:47 01 Aug 20

Absolutely excellent service.I have always been to the NHS for syringing but because I felt vulnerable as have had embedded ear wax I wanted to feel that I was in expert hands with an audiologist. It was removed so professionally using micro suction which I havent had before and would certainly have again .I skipped out of there feeling wonderful and able to hear again. I would highly recommend this place.read more

Sharon Ridley

18:58 30 Jun 20

From the moment I contacted this company I felt that they had listened to what I was saying about my brother and actually the audiologist ‘Jo’ remembered him from her time at the ropewalk about 15 years ago. She was kind, spoke to my brother, explained all about what was going to be done. The service was brilliant even in these difficult times. Will definitely be using their services again. Thank you.read more

Shirley Shergold

17:13 05 Jun 20

Hi just had ear waxing from the first moment I arrived until I left I was greeted with 100 0/0 curtesy and fantastic customer service. I was taken through the whole process professionally I highly recommend this practice and would not hesitate to recommend them to anyoneread more

Anthony Baxter

14:55 01 Jun 20

Very professional, especially during these trying times with COVID-19. Excellent service & the process of ear wax removal was effortless. I would definitely recommend these guys ?read more

Chris

16:03 09 Mar 20

Initial emergency visit for completely blocked ear, squeezed in within 3 hours. Been twice since, no fuss. Straight in, cleared and gone. Absolutely brilliant. Free parking 1 minute away. I love the NHS but I will only come here for ears now. . Very highly recommendread more

Michael Shaw

16:21 06 Mar 20

Wow can't speak highly enough of this practice. Fantastic friendly and highly professional from first contact through to treatment. I felt fully confident after being talked through the choice of procedures available. Particular thanks to Jo who treated me for a blocked ear. Lost my hearing in the left ear and was diagnosed with an inner ear infection via the Nems Doctors on Sunday. He proscribed antibiotics and then told to see a nurse for unblocking my ear. Couldn't get in to see a nurse at my local practice for "2 weeks". It was making me feel quite ill, dizzy and had a lot of awful sounds rushing around my head let alone the feeling of pressure! So in desperation I did some research and found that microsuction is typically used in Hospitals nowadays and is considered safer than syringing. I looked around for a faster safer treatment as it was driving me insane. Although I'll admit to feeling a little apprehensive at first, I'm really happy I went through with it. The amount of horrible goo that came out was quite scary and somewhat embarrassing. I now feel some much better. The pressure has gone away and I can actually hear again in the ear. Thank you from the bottom of my heart. Can't recommend you highly enough.read more

Lucy Adams

11:06 05 Feb 20

Visited this morning to get help with a completely blocked ear that has been bothering me for a few days. From the first phone call through to the procedure, the team have been brilliant. I was given sound advice on the phone to help care for my ear until the appointment, to find nearby parking, and what to expect during the treatment. The audiologist was very professional, friendly and understanding - procedures were well explained and I had full confidence throughout. Highly recommend this practice and thank you again - it has made such a difference!read more

John Swann

15:24 24 Jan 20

I have just bought new digital hearing aids from the Nottingham Hearing Practice. From the very beginning, the whole process has been excellent. The Practice is a very clean and pleasant environment and all of the staff are highly knowledgeable and friendly. After a very comprehensive hearing test and investigation into which situations I found it most difficult to hear, Jo went through all of the options available for new hearing aids. She answered all of my many questions patiently and demonstrated a high level of skill as an Audiologist. I have had consultations with a number of Audiologists over the years since I started losing my hearing and Jo is the best that I have seen. A couple of weeks later, I was able to have my hearing aids fitted and adjusted with the same level of care and expertise. I can honestly say that my hearing is better now than it has been for years! Nothing is too much trouble for the staff here, and I would highly recommend them. A definite 5 star experience throughout.read more

Kev Minchin

19:55 19 Dec 19

I visited the Nottingham Hearing Practice today for a hearing test the whole experience from start to finish was excellent , the procedure was explained to me and put me at ease. I was referred to my doctor for further investigation but If the outcome was a need for hearing aids i would have no hesitation in returning to the practice. Thanks for your helpread more

Kev Minchin

19:52 19 Dec 19

Paul Keeton

17:01 25 Nov 19

Just visited after totally losing my hearing in one ear due to a wax buildup. I previously visited my GP at the beginning of the year. A nurse used an irrigation machine, which caused some pain and discomfort, and only a small amount of wax was removed. I decided to go for a paid treatment with a hearing professional once the same ear became blocked again. It was a great decision as within 15 minutes, all of the wax was removed by suction, no discomfort or pain and everything was explained fully. I was even shown a video image of the blockage that looked like a wall of glass. I can now hear again, thank you. This will be my first option for any repeat of this issue in the future.read more

Andy Hallam

09:48 14 Nov 19

Having never needed anything like this before I was advised to have suction for a blocked ear. Easy and painless, took 5 minutes. Couldn't believe all the nasty brown wax that came out. Well worth the comfort and convenience of a private procedure, highly recommended.read more

Andrea Parkin

14:45 07 Nov 19

Excellent service from start to finish. Staff were very friendly and I immediately felt at ease after Alan explained the procedure for ear wax removal. I had been suffering for weeks with blocked ears but wish I'd rang sooner. I can't recommend them enough and would be more than happy to use their services again. Highly recommended.read more

Rachel France

10:48 31 Oct 19

The Experience The ear clinic was easy to find & I was greeted warmly by Alan. His room was super clean, slightly clinical, with nice artwork of the inside of an ear hanging from the wall. Alan was sympathetic, understanding and made me feel at ease immediately He explained simply what was going to happen and that he would do his utmost to help. The Procedure Alan explained all of the equipment in the room and what he would be doing step by step. This gave me absolute clarity and comfort in what to expect since I felt some mild anxiety about what this was going to entail. First, he asked if I would like to see what he could see as he looked in my ears. He could show me a magnified version on the screen in front of me. Alan explained that this wax had been there for years and years, compacted down on top of more and more, so it becomes hard, dark and very difficult to remove by yourself Reality Alan explained it might feel tender at times as he might need to scape away at my funky old ear wax and to let him know so he could ease off if it did. My confidence in him helping me was huge because of the way he treated me. He managed to clear both ears completely and I sense he was as relieved as I was since it took longer than the average set of ears apparently! ;) My face was aching from smiling as I shook Alan’s hand vigorously, he was smiling too and I think he understood because as I was leaving I was almost crying, overcome with the joy of sound. I drove home smiling I had to turn my stereo down I enjoyed sounds Very very strongly recommend and I would go back because this was an investment NOT an expense! Thank you Alanread more

David Walters

11:16 30 Oct 19

I can only say that visiting the Nottingham Hearing practice has been exellent from start to finish. I was unsure about purchasing my hearing aids but after being given a free trial of two hearing aid types I was so much more aware of sounds than I can remember. It has been a long time since I have received such personal service and impartial advice. Thankyou to all. Money very well spent.read more

aga bielecka

11:28 02 Sep 19

I had a very positive experience with this practice. The staff members are kind, ready to listen and talk you through the treatment, which in my case was microsuction on both ears. It was fast and painless and really effective. I highly recommend and would definitely come back.read more

aga bielecka

11:28 02 Sep 19

Jacqueline Holliday

09:34 05 Aug 19

I came to the Hearing Clinic last Wednesday after months of feeling locked in my own head and isolated due to my blocked ear. Thank you so much for improving the quality of my life. My family and friends have noticed a huge difference and I am no longer debilitated. I am so happy with the fantastic service I received here- I can't recommend them enough.read more

Tamsyn Mitchell

13:55 24 Jul 19

No words to describe how incredible The team are here. After a quick consultation my ear problem was sorted out in no less than 5 mins. Instant relief and I walked out with a huge smile on my face. If I could give them 10 stars it still wouldn’t be enough :)read more

Richard G

14:44 21 Jul 19

After experiencing difficulties with hearing, I had micro-suction on both ears. The initial assessment and treatment were handled extremely professionally by the team and I was kept informed about the whole process throughout the work. I would definitely recommend this practice to those seeking similar help.read more

Mrs Mac

09:55 13 Jul 19

I highly recommend the services of The Nottingham Hearing Practice to anyone suffering with ear wax. I was quite distraught and the wonderful team put me at my ease, recommended pre-treatment with the best softening solution I've ever encountered (Earol Olive Oil Spray) and extracted the offending wax quickly and easily. Miracle workers!read more

Amir

19:07 14 Jun 19

Had a wonderful experience having my earwax removed at this clinic. The staff were very nice and professional. The doctor was very patient when answering my questions and reassured me through every step of the procedure. Definitely would recommend this clinic to everybody!read more

Sp Mcdade

20:17 12 Jun 19

I think the service provided by the Nottingham Hearing Practice is brilliant. The staff are welcoming, knowledgeable and extremely hardworking to help fixing whatever difficulties you experience (mine was both ears blocked up). I would recommend this practice to everyone. 5 stars.read more

Alan Green

15:15 13 May 19

My GP practice has stopped carrying out ear wax removal, a procedure I have needed every 1 to 2 years since the 1980's, leaving me with a problem. I was recently in Beeston and I spotted that The Nottingham Hearing Practice did the procedure by micro suction. I did some research, liked what I saw and made an appointment. I am so glad I did, they did an amazing job of removing my ear wax, using irrigation and micro suction, showing me via a camera what the inside of my ears looked like before and after. I am delighted I now have a solution to this recurring issue and I cannot recommend them enough.read more

Alan Green

15:15 13 May 19

Rodney Hancock

18:11 01 May 19

Having had hearing problems for years and trying different brands it was to try one more.so went to Nottingham hearing practice,where I met ALAN Jackson what a great guy he soon put me at ease, he removed a lot of ear wax and set me up with a pair of Oticon aids and let me try them for 2 weeks yes 2 weeks which you need to do with family and friends. with not one penny up front.after the trail i went ahead and purchased them. my life as changed so much and my confidence as shot up no end thanks so much to the Nottingham hearing practice.read more

Jeff Elliott

15:16 03 Apr 19

Excellent friendly service with no pushy sales techniques, allow you to test the device free of charge, and you only pay for it when you are 100% happy with your new device. Seem too really care about what the customer wants. Very professional. I would highly recommend this company.read more

Josh Harris

14:44 28 Mar 19

Really fast response to my request and great friendly service. Very professional and gave me a good understanding

Steve Cox

15:32 26 Mar 19

Excellent service managed to see me on the same day when nobody else could. Nice friendly staff and very informative. Completely cleared my ear out and very thorough to make sure all wax was gone. Thankyouread more

Bartek Kowal

20:07 13 Mar 19

Outstanding service ! Easy to book and friendly staff. Thanks to Jo i can hear again. She was incredibly helpful , kind and caring. Can't rate them high enough ! One more time thank you !read more

Dawn Stewart

15:42 26 Feb 19

Great service. I was given thorough telephone guidance and a timely appointment. I am amazed at the improvement in my hearing. Thank you.read more

Andy Lister

18:36 27 Jan 19

After putting off getting my hearing tested, I visited Jo at the Hearing Practice. The service I received was exceptional, nothing was a problem while I spent 2 months trying 3 different manufacturers hearing aids. Jo, whilst leading with her professional expertise, was prepared to listen to my thoughts and opinions, resulting in my being very happy with the outcome. I suspect there may be cheaper places to go to, but I doubt the level of service will come close.read more

Mike Lewin

12:43 24 Jan 19

I cannot recommend Nottingham Hearing highly enough. Alan was highly professional and guided me through all the options available to ensure that I selected the best hearing aids for my needs. Top quality service!read more

Joy Fitzwater

13:58 11 Jan 19

: After having a very disappointing and frustrating experience with the purchase of my last hearing aids, I thank my lucky stars I found the Nottingham Hearing Centre in Beeston and Alan Jackson where customer care and attention to detail is at the core of their business. Alan was a breath of fresh air after my corporate experience. Independent, approachable, focusing on my specific needs and supplying a product that has exceeded my expectations. This has been a very professional and efficient company in all my dealings with them. Brian Fitzwaterread more

Nuala Donnellan

12:03 05 Jan 19

I trialled 3 types of hearing aids and chose the Oticon Opn's. They have made a huge impact on my life as I am now able to use the telephone independently and the Bluetooth capabilities are ace. I am able to stream to my mobile and no one knows I'm listening to music. I can also stream my telephone calls, which is funny to see other people's reactions until I explain to them, I'm not just talking to myself! I'd highly recommend to visit this practice, for the personal approach from the Audiologists, down to the technology they are able to offer. I'm 28 years old and definitely proud to wear my hearing aids.read more

Lyn Dyer

14:28 02 Jan 19

It has taken me a couple of years to get the courage to do something about wax build up as I hate anything in my ears. Out of sheer deafness I took the plunge. The whole experience of using the hearing practice was fantastic. Easy to book and friendly staff. Alan did an amazing job of my ear and i can’t beleive how much I can hear now. Alan was very kind, caring and gentle and the wax was removed in around 15 minutes with no discomfort. I would recommend and would happily return if it builds up again. £55 I felt was a very reasonable price. Thank you so much.read more

Andrea Hammond

14:11 13 Nov 18

I had been having problems with my hearing due to excessive wax, my Doctor had "fobbed me off" and I was nearly deaf in my left ear! I found this lovely practice online and decided to pop in and make an appointment. Mrs Herrod was able to see me straight away and was able to remove a large amount of wax from both ears. The treatment was painless, just a slight tickling sensation, she was very polite and professional. I was able to see on the monitor the "before and after" in both ears, wow, what an improvement! I would highly recommend this practice to anyone having problems with earwax.read more

simon browne

11:58 23 Oct 18

Fantastic experience at the Nottingham Hearing Practice. I had suction and irrigation to both ears to clear them of a build up of wax. Jo managed to fit me in on the morning I called and did a brilliant job clearing my ears. She took time to explain the procedure at each stage and was very reassuring. I will definitely use the service again, can't rate them high enough!read more

Alistair

15:32 11 Oct 18

I woke up completely unable to hear out of my right ear and my left ear being mostly blocked as well so enquired online before the practice opened. By 9am I'd been booked in for the same day around my work commitments (even after I had to change the booking once because of a meeting change) and by 2pm I had both ears completely sorted and I could hear more clearly than I have done in years. Can't recommend them enough!read more

Mrs H

22:21 08 Oct 18

Fantastic! Friendly professional service. Would highly recommend for any ear or hearing concerns! These are the people to see. Jo was amazing.read more

Philip Radford

18:48 03 Oct 18

An excellent service from very nice and welcoming people. I only rang this morning about my blocked ear that I couldn't hear with and by 4.30 this afternoon I had been cured by their expertise in ear wax removal. I highly recommend this practice.read more

Thelma Beastall

13:41 07 Sep 18

J0 had been looking after me for three years when I thought that I had lost her. I was so pleased to find her again in Beeston. Not only her, but Alan as well, who had fitted me up with hearing aids in the first place. They are both such caring and helpful people, who work in a very pleasant environment. Since finding them, Jo has removed wax from my ear by suction-- an efficient and painless process -- and given me a full hearing test, both done with care and consideration. I would recommend them to anyone.read more

Meggie Jordan

13:19 07 Sep 18

Posting from my daughters account...I have just had the most amazingly fantastic experience at The Nottingham Hearing Centre. Jo, the audiologist, was superb and explained everything so clearly. I didn’t feel pressured in any way and came away with excellent advice. Can’t recommend this place highly enough.read more

Christopher Taggart

14:28 03 Sep 18

Having had my appointment at their Beeton branch, I’ve just been kindly treated to the absolute height of reassurance and clinical professionalism, and like other reviews I’ve read, I cannot recommend ‘The Nottingham Hearing Practice’ highly enough! Frankly, if I could, I’d give it far more than the five stars allowed!! Thank you TNHP!read more

Chris Grice

12:03 16 Aug 18

Excellent service and product knowledge. Nothing to much trouble and assisted in selection of the best equipment or my condition. "New Ears" purchased to replace my tired ones. The Hearing Practice is a much needed addition for those with hearing difficulties.read more

Louise waller

19:25 11 Aug 18

This week I was in a pretty desperate state with severe pain and tinnitus from a blocked ear and having been unable to sleep the night before, I was desperately marching around central avenue in west Bridgford to see if any of the opticians/hearing centres could help me or point me in the direction of someone who could! By some absolute miracle Jo was in the same shop, overheard my pleading with the staff and offered to help me out on a Saturday afternoon as she was going in to the shop anyway.... The process was quick, clearly explained, professional and comfortable and I cannot thank her enough for helping me out at such short notice. Would go back in a heart beat if the same happened again!read more

Iain Orme

11:52 02 Aug 18

I can't recommend this practice highly enough. They made to feel at ease from the moment I walked in the door and explained everything really clearly. Jo resolved my pain in one ear and cleared out both ears quickly and effectively. Really pleased I can hear properly again. Well worth the money to have this done. Thank you Jo.read more

Robert Oldroyd

14:43 30 Jul 18

Visited the Hearing Centre today with two ears impacted with wax that left me practically deaf. I hadn't had microsuction before but this was performed by Jo and a total success. Jo was great from start to finish in both her manner and skill. Can't recommend her highly enough.read more

Ali Quinn

16:08 26 Jul 18

Called up today, spoke with Jo on the phone who was very welcoming. She kindly booked me in on the same day! Very professional and friendly service. Now I can finally hear again!read more

Charlotte Hart-Shaw

12:11 26 Jul 18

I called today after two frustrating GP appointments and no resolution. The staff were wonderful and got me in on the same day and now all of my discomfort and hearing problems are resolved! All of the staff were amazing and very caring. I would definitely recommend and would come back again (although hopefully won’t have to!)read more

Edmund Westlake

07:45 25 Jul 18

I visited the practise after failing a hearing test for a new job. Id heard about a new way of having your ears cleared out through suction instead of water irrigation. I spoke with Jo on the phone and she was extremely friendly and talked to me about the process. They booked me in really quickly and the whole process on the day was slick and Jo and Alan were great. They also conducted a hearing test with me and gave me some really useful insights off the back of the results. I would strongly recommend this clinic and the team here to anyone.read more

Lesley Ginever

09:33 20 Jul 18

My partner had been struggling with his hearing for the last few years and decided to get his hearing tested. The team at Nottingham Hearing Practice were very professional throughout the whole process and he now has a set of digital hearing aids fitted. He is over the moon with his replenished hearing and the TV is now back to an acceptable volume for the rest of the family. He can't speak highly enough of the service he received from Jo and Alan.read more

Nick Rose

09:51 17 Jul 18

As an audiologist myself I cannot recommend Alan Jackson and Jo Herrod highly enough. Their in-depth knowledge, and attention to detail sets them above the more impersonal service offered by the chain stores. If you are in the Nottingham area, I wouldn't consider going anywhere else!read more

Kerry Harrison

17:19 12 Jul 18

After suffering a blocked ear overnight I made contact with this practice and Alan was able to see me on the same day and immediately diagnosed impacted ear wax. I decided to have the wax removed by micro suction and Alan put me at ease and removed the wax safely and efficiently. Very professional practice and service thank you!read more

Carl White

19:46 07 Jul 18

I went to my GP with a problem of build up of wax in my right ear. Due to being 80% deaf in my left ear this was causing so many difficulties. My GP couldn’t have been more unhelpful, such a shame as I think the NHS are great in so many ways (but not all) After being told to go home and search google for ear wax removal I came across The Nottingham Hearing Practice in Beeston, the lady audiologist was great she explained everything and put me at ease. The relief when the wax was removed from my good ear can not be put into words. I was so impressed with this company’s approach and customer service that under my own volition, I have booked for a hearing aid test for my deaf ear. Would I recommend this practice and the staff that work there? Yes I would. Carl Whiteread more

hist ory

09:57 06 Jul 18

I can’t thank Jo at Beeston Hearing Centre enough. I rang for an emergency appointment as I had terrible pain due to a very bad build up of ear wax. Jo was fortunately able to see me straight away. She has a lovely ,understanding,caring manner & even though it wasn’t the easiest wax to remove she persevered & to my relief she was able to clear my ear. I highly recommend this practice & have no reservations of going again. Margaretread more

Jennifer Marshall

10:15 18 Jun 18

I was quickly put at ease by this excellent team of Audioligists. The attention to all my requirements was handled in a most professional manner. I would strongly recommend a visit if you have a hearing problem of any kind.read more

Neil Moore

09:42 12 Jun 18

Once again, I received fantastic service when I visited The Nottingham Hearing Practice for wax removal. Jess the receptionist was great when I rang to book the appointment and Jo the audiologist took her time when we spoke in person about the problem I was having and carefully removed the wax at a steady pace so I wasn't in pain or discomfort. I couldn't recommend this practice more and will always come here for future services! Thank you.read more

Louise Thompson

21:14 29 May 18

I rang on Thursday to enquire about ear wax removal for a completely blocked ear. I needed an urgent appointment, ideally on a Saturday when I wasn't at work. The fantastic receptionist rang me back and got everything sorted. The service I then received in the practice was brilliant - lovely clean clinic, reassuring, quick and easy - ear completely unblocked and I can finally hear properly. I'll be back again when it no doubt reoccurs. Comfortable and professional serviceread more

Tracey Yeadon

14:01 05 Apr 18

My Mum had been needing a hearing aid for years for was quite nervous about going along for a test. Alan put her completely at ease and talked her through each step of the process. With the assistance of a carefully selected hearing aid my Mum now has excellent hearing again (sometimes too good)! Thanks Alan for making it such an easy and comfortable experience.read more

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