I rang on Thursday to enquire about ear wax removal for a completely blocked ear. I needed an urgent appointment, ideally on a Saturday when I wasn't at work. The fantastic receptionist rang me back and got everything sorted. The service I then received in the practice was brilliant - lovely clean clinic, reassuring, quick and easy - ear completely unblocked and I can finally hear properly. I'll be back again when it no doubt reoccurs. Comfortable and professional serviceread more
Once again, I received fantastic service when I visited The Nottingham Hearing Practice for wax removal. Jess the receptionist was great when I rang to book the appointment and Jo the audiologist took her time when we spoke in person about the problem I was having and carefully removed the wax at a steady pace so I wasn't in pain or discomfort. I couldn't recommend this practice more and will always come here for future services! Thank you.read more
I can’t thank Jo at Beeston Hearing Centre enough. I rang for an emergency appointment as I had terrible pain due to a very bad build up of ear wax. Jo was fortunately able to see me straight away. She has a lovely ,understanding,caring manner & even though it wasn’t the easiest wax to remove she persevered & to my relief she was able to clear my ear. I highly recommend this practice & have no reservations of going again.
I was quickly put at ease by this excellent team of Audioligists. The attention to all my requirements was handled in a most professional manner. I would strongly recommend a visit if you have a hearing problem of any kind.read more
My Mum had been needing a hearing aid for years for was quite nervous about going along for a test. Alan put her completely at ease and talked her through each step of the process. With the assistance of a carefully selected hearing aid my Mum now has excellent hearing again (sometimes too good)!
Thanks Alan for making it such an easy and comfortable experience.read more
I went to my GP with a problem of build up of wax in my right ear. Due to being 80% deaf in my left ear this was causing so many difficulties. My GP couldn’t have been more unhelpful, such a shame as I think the NHS are great in so many ways (but not all) After being told to go home and search google for ear wax removal I came across The Nottingham Hearing Practice in Beeston, the lady audiologist was great she explained everything and put me at ease. The relief when the wax was removed from my good ear can not be put into words. I was so impressed with this company’s approach and customer service that under my own volition, I have booked for a hearing aid test for my deaf ear. Would I recommend this practice and the staff that work there? Yes I would. Carl Whiteread more
After suffering a blocked ear overnight I made contact with this practice and Alan was able to see me on the same day and immediately diagnosed impacted ear wax. I decided to have the wax removed by micro suction and Alan put me at ease and removed the wax safely and efficiently. Very professional practice and service thank you!read more
As an audiologist myself I cannot recommend Alan Jackson and Jo Herrod highly enough. Their in-depth knowledge, and attention to detail sets them above the more impersonal service offered by the chain stores. If you are in the Nottingham area, I wouldn't consider going anywhere else!read more
My partner had been struggling with his hearing for the last few years and decided to get his hearing tested.
The team at Nottingham Hearing Practice were very professional throughout the whole process and he now has a set of digital hearing aids fitted.
He is over the moon with his replenished hearing and the TV is now back to an acceptable volume for the rest of the family.
He can't speak highly enough of the service he received from Jo and Alan.read more
I visited the practise after failing a hearing test for a new job. Id heard about a new way of having your ears cleared out through suction instead of water irrigation. I spoke with Jo on the phone and she was extremely friendly and talked to me about the process. They booked me in really quickly and the whole process on the day was slick and Jo and Alan were great. They also conducted a hearing test with me and gave me some really useful insights off the back of the results. I would strongly recommend this clinic and the team here to anyone.read more
I called today after two frustrating GP appointments and no resolution. The staff were wonderful and got me in on the same day and now all of my discomfort and hearing problems are resolved! All of the staff were amazing and very caring. I would definitely recommend and would come back again (although hopefully won’t have to!)read more
Visited the Hearing Centre today with two ears impacted with wax that left me practically deaf. I hadn't had microsuction before but this was performed by Jo and a total success. Jo was great from start to finish in both her manner and skill. Can't recommend her highly enough.read more
I can't recommend this practice highly enough. They made to feel at ease from the moment I walked in the door and explained everything really clearly. Jo resolved my pain in one ear and cleared out both ears quickly and effectively. Really pleased I can hear properly again. Well worth the money to have this done. Thank you Jo.read more
This week I was in a pretty desperate state with severe pain and tinnitus from a blocked ear and having been unable to sleep the night before, I was desperately marching around central avenue in west Bridgford to see if any of the opticians/hearing centres could help me or point me in the direction of someone who could! By some absolute miracle Jo was in the same shop, overheard my pleading with the staff and offered to help me out on a Saturday afternoon as she was going in to the shop anyway....
The process was quick, clearly explained, professional and comfortable and I cannot thank her enough for helping me out at such short notice. Would go back in a heart beat if the same happened again!read more
Excellent service and product knowledge. Nothing to much trouble and assisted in selection of the best equipment or my condition. "New Ears" purchased to replace my tired ones. The Hearing Practice is a much needed addition for those with hearing difficulties.read more
Having had my appointment at their Beeton branch, I’ve just been kindly treated to the absolute height of reassurance and clinical professionalism, and like other reviews I’ve read, I cannot recommend ‘The Nottingham Hearing Practice’ highly enough! Frankly, if I could, I’d give it far more than the five stars allowed!! Thank you TNHP!read more
J0 had been looking after me for three years when I thought that I had lost her. I was so pleased to find her again in Beeston. Not only her, but Alan as well, who had fitted me up with hearing aids in the first place. They are both such caring and helpful people, who work in a very pleasant environment. Since finding them, Jo has removed wax from my ear by suction-- an efficient and painless process -- and given me a full hearing test, both done with care and consideration. I would recommend them to anyone.read more
Posting from my daughters account...I have just had the most amazingly fantastic experience at The Nottingham Hearing Centre. Jo, the audiologist, was superb and explained everything so clearly. I didn’t feel pressured in any way and came away with excellent advice. Can’t recommend this place highly enough.read more
An excellent service from very nice and welcoming people.
I only rang this morning about my blocked ear that I couldn't hear with and by 4.30 this afternoon I had been cured by their expertise in ear wax removal.
I highly recommend this practice.read more
I woke up completely unable to hear out of my right ear and my left ear being mostly blocked as well so enquired online before the practice opened. By 9am I'd been booked in for the same day around my work commitments (even after I had to change the booking once because of a meeting change) and by 2pm I had both ears completely sorted and I could hear more clearly than I have done in years. Can't recommend them enough!read more
Fantastic experience at the Nottingham Hearing Practice. I had suction and irrigation to both ears to clear them of a build up of wax. Jo managed to fit me in on the morning I called and did a brilliant job clearing my ears. She took time to explain the procedure at each stage and was very reassuring. I will definitely use the service again, can't rate them high enough!read more
I had been having problems with my hearing due to excessive wax, my Doctor had "fobbed me off" and I was nearly deaf in my left ear! I found this lovely practice online and decided to pop in and make an appointment. Mrs Herrod was able to see me straight away and was able to remove a large amount of wax from both ears. The treatment was painless, just a slight tickling sensation, she was very polite and professional. I was able to see on the monitor the "before and after" in both ears, wow, what an improvement! I would highly recommend this practice to anyone having problems with earwax.read more
It has taken me a couple of years to get the courage to do something about wax build up as I hate anything in my ears. Out of sheer deafness I took the plunge. The whole experience of using the hearing practice was fantastic. Easy to book and friendly staff. Alan did an amazing job of my ear and i can’t beleive how much I can hear now. Alan was very kind, caring and gentle and the wax was removed in around 15 minutes with no discomfort. I would recommend and would happily return if it builds up again. £55 I felt was a very reasonable price. Thank you so much.read more
I trialled 3 types of hearing aids and chose the Oticon Opn's. They have made a huge impact on my life as I am now able to use the telephone independently and the Bluetooth capabilities are ace. I am able to stream to my mobile and no one knows I'm listening to music. I can also stream my telephone calls, which is funny to see other people's reactions until I explain to them, I'm not just talking to myself! I'd highly recommend to visit this practice, for the personal approach from the Audiologists, down to the technology they are able to offer. I'm 28 years old and definitely proud to wear my hearing aids.read more
After having a very disappointing and frustrating experience with the purchase of my last hearing aids, I thank my lucky stars I found the Nottingham Hearing Centre in Beeston and Alan Jackson where customer care and attention to detail is at the core of their business.
Alan was a breath of fresh air after my corporate experience. Independent, approachable, focusing on my specific needs and supplying a product that has exceeded my expectations. This has been a very professional and efficient company in all my dealings with them.
Brian Fitzwaterread more
I cannot recommend Nottingham Hearing highly enough. Alan was highly professional and guided me through all the options available to ensure that I selected the best hearing aids for my needs. Top quality service!read more
After putting off getting my hearing tested, I visited Jo at the Hearing Practice. The service I received was exceptional, nothing was a problem while I spent 2 months trying 3 different manufacturers hearing aids. Jo, whilst leading with her professional expertise, was prepared to listen to my thoughts and opinions, resulting in my being very happy with the outcome. I suspect there may be cheaper places to go to, but I doubt the level of service will come close.read more
Excellent service managed to see me on the same day when nobody else could. Nice friendly staff and very informative. Completely cleared my ear out and very thorough to make sure all wax was gone. Thankyouread more
Excellent friendly service with no pushy sales techniques, allow you to test the device free of charge, and you only pay for it when you are 100% happy with your new device. Seem too really care about what the customer wants. Very professional. I would highly recommend this company.read more